WHAT IS HOME WATCH?

Who We Are

Smart Home Watch Solutions provides risk mitigation services and peace of mind to absentee homeowners. Our team of certified and licensed professionals have decades of experience in real estate, property management, and community association management and are trained members of the National Home Watch Association. As life-long residents of Volusia County, the team at Smart Home Watch Solutions cares for and respects each property as if it were their own, ensuring your time away is stress-free, every time.

What We Do

We provide weekly, bi-weekly, and on-call visits to vacant properties and provide detailed electronic reports with pictures after each appointment. We use the latest proprietary technology for documentation and record keeping, providing homeowners with updates and findings at their fingertips.

Our Mission

We seek to form lifelong relationships with our property owners by providing the utmost professionalism, trust, and reliable communication while maintaining our uncompromising principles. Our core values of integrity, quality service, care and respect ensure each one of our customers can leave their homes in our hands with the peace of mind that it is well cared for.

Our Vision

As we grow, we will embrace new opportunities, strive to learn, and continually seek to improve to provide our customers with the highest level of service and support they’ve entrusted us to deliver.

Our Competitive Advantage

The Home Watch services industry is saturated with businesses claiming to offer risk mitigation and property watch services to absentee homeowners, but few are certified professionals. Our advantage is that our team is not only licensed and insured, but we have also invested in the proper training and certifications to qualify as members of the National Home Watch Association. This means our customers can trust our knowledge and expertise to provide them the highest quality service for peace of mind while they’re away. We also distinguish our business through the genuine care and respect we offer each one of our clients and their properties. We strive to provide the same level of care to their homes that we would our own ensuring their time away is stress-free, every time.

Our Company Characteristics

Friendly | Genuine | Attentive | Resourceful | Capable | Professional | Respect | Integrity | Trustworthy | Cutting-edge | Knowledgeable

Target Audience

Demographics

Gender: Mixed

Age: 55 & up (retired)

Marital status: Married

Profession: Lawyers, medical professionals, engineers, investors, entrepreneurs

Location: Short term vacation areas such as beachside communities

Hobbies/interests: Golf, tennis, boating, beach

Additional characteristics: Snowbirds, vacation rental property owners, absentee estate/probate home beneficiaries, absentee family of elderly in nursing/hospice care

What Are Their Goals?

Our primary target audience will be searching for risk mitigation on their properties they will be away from for long stints of time. This includes minimizing damages, insurance claims, squatters, pre-storm prep, post-storm assessment and clean up, and key holder services.

What Challenges Are They Facing?

Absentee seasonal property owners face the risk of equipment breakdown such as A/C units, plumbing malfunctions, mold, pest infestations, squatters, storm damages, and more. All these risks left unnoticed or unattended could not only severely impact the status and value of the property but also the insurance claims associated with these issues.

How Do We Reach Our Customers?

• Our Clients